This web site is owned and operated by Brothers Leagues Club (Cairns)
LTD (ABN65010028181) t/as Tickets Cairns of PO Box 425, QLD 4870
Australia ( 'We', 'Our' or 'Us'), and using SEAT ADVISOR BOX OFFICE
Software. We operate this service on behalf of the Artist, Venue or
Event Promoter ('Presenter') and tickets purchased from this site are
purchased from Us as agent of the Presenter. All terms and conditions
displayed here are to be read together with any other policies and
conditions displayed elsewhere in this web site and the Presenters
website and with any terms and conditions that may be printed on the
ticket or displayed at the entrance to the venue or event. All claims
whatsoever are the sole responsibility of the relevant Presenter and to
the extent permitted by the law, We have no liability to You.
When You make a purchase on this web site You agree to be bound by
the Terms and Conditions comprising the Conditions of Use, Conditions of
Sale, Refund Policy, Security and Fraud Policy and Privacy policy as
described herein and displayed elsewhere on this website.
Your privacy is respected and we are obligated to protect your privacy by law. We use the latest security technology to ensure the protection of Your details.
We may alter or change the terms and conditions from time to time and
by using this service You agree to be bound by any such alterations or
changes and use of this site is restricted to personal use and
reference only.
The images, text, logos and artwork contained within this site are
copyright to Brothers Leagues Club Cairns and/or the licensee owners and
used by permission all rights reserved. Unauthorised use by way of
copying, storage, reproduction, publishing electronically or otherwise,
transmitting in any form or by any means in whole or in part is
prohibited.
We will not be liable for any damages direct, incidental,
consequential or otherwise, loss or corruption of data, loss of profits,
goodwill, bargain or opportunity or loss of anticipated savings
resulting from Your access to, or use of, or inability to use the web
site and its content, whether based in contract, tort, negligence,
statute or any other legal theory, and whether or not We know of the
possibility of such damage to the extent permitted by law.
We limit Our maximum liability to You whether for breach of these
terms or in negligence or in any other tort or for any other common law
or statutory cause of action arising in relation to these terms, the
site or the content available through the site is limited to $100
Australian dollars to the extent permitted by law.
This agreement shall be governed by the laws of the State of Queensland, Australia.
CONDITIONS OF SALE
All Prices quoted are in Australian Dollars and include local taxes (GST).
Online sales will cease when the allocation of tickets is sold or at a time otherwise specified.
Tickets are not transferable.
The Presenter reserves the right to alter the date, the venue and the
entertainment and activities as advertised without prior notice.
It is illegal to re-sell tickets for profit or gain and any person or company caught attempting to do so shall be prosecuted to the full extent of the law.
Any person caught re-selling their ticket may
not be admitted to the venue or may be ejected from the venue and their
tickets shall be deemed void.
We and the Presenter reserve the right not to sell tickets to any person, agent or company.
Any details provided may be checked for their validity to prevent
fraud. Credit card fraud increases the cost of tickets. If We suspect
fraud We may prosecute to the full extent of the law.
Tickets will
be sent by Australia Post mail or a contracted delivery company. If
tickets are sent using Registered Post or a Courier service they will
only be sent to addresses where the purchaser can sign for delivery. If
You are not at home when the delivery representative calls, they will
leave a card in Your letterbox to advise You. Mail delivery option will
cease to be offered 7~10 days before the event.
The event may have
its own entry conditions and We recommend You view these prior to
purchase. They are usually available on the event or Presenters web
site or elsewhere on this web site.
Note: Your Credit Card statement will itemise a purchase as a charge from "Brothers Leagues Club (Cairns) LTD".
REFUND POLICY
Rescheduled event. The Presenter reserves the right to alter the line up, date, time
and/or venue. If the event is rescheduled then Your ticket to the
advertised event will remain valid. If You cannot attend a rescheduled
event and you contact us in a timely manner and provide the original
ticket(s) and proof of purchase We will refund to You the ticket price
inclusive of booking fees but exclusive of delivery or mail fees and or
any Processing Surcharge. If You request a refund and We have not
already mailed Your ticket, then We will also refund You any delivery
fee associated with the purchase of such Ticket(s).
Cancellation. If the event is cancelled because of
an act of war or terrorism or the forces of nature or by any event
outside of the control of the Presenter then refunds shall be at the
Presenters absolute discretion. If the event is cancelled for any other
reason, We will refund to You the ticket price (exclusive or inclusive
of booking fees at the Promoters discretion) but always exclusive of
any delivery or mail fees and the Processing Surcharge, provided that
the original ticket(s) and proof of purchase are presented. Refunds are
usually available for a maximum of 30 days.
No Show / Failure to collect tickets / Delivery fulfillment. We fulfill Our commitment to You for the sale of tickets by acting on
your chosen delivery method. If for any reason You are unable to collect
all or part of Your ticket(s) purchased from Us We are unable to
refund Your purchase. If you would like to enquire about any unusual
circumstance that You believe may warrant a refund outside of the terms
stated herein please contact us.
Refunds, Exchanges, transfers. We do not refund,
exchange or substitute tickets after purchase nor do We replace tickets
that may have been stolen lost or destroyed, except as otherwise
provided for herein. Please treat Your tickets like cash as we cannot
replace lost tickets.
Responsible Party. For Inquiries or Complaints
Regarding the sale and delivery of tickets please contact us on (07)
4053 8333. Regarding the staff and/ or amenity of the venue at the
event, please contact the venue management. Regarding the artist's
performance, sound or lighting or production quality, please contact
the Presenter.
Dispute resolution. If You have an issue with Our
service or feel You have been unfairly treated please contact Us
immediately. If You have already contacted Us and feel that You have
not been fairly and reasonably treated, please contact Our customer
service manager by email who will review your case.
OTHER TERMS
Promoters/Venues/Bands may reserve the right of:
Promoters/Venues/Bands may also append these terms and conditions and these additional terms are displayed and agreed to by the purchaser during the booking process.